Orders are processed in 1-2 business days. Once shipped, delivery time depends on your geographical location and order volume. Generally, shipments take between 7 and 15 business days. As intermediaries, delivery times depend on our logistics provider. Once your order has been processed, we will provide you with a tracking number so you can check the status of your shipment in real time.

Yes, we accept returns within 30 days of purchase. Products must be in perfect condition, unused, and in their original packaging. Returns are handled through our supplier, and the complete process can take between 7 and 14 business days to resolve from the time we receive the product. We will guide you through each step of the return process.

Of course. Our team is available to help you with general product questions, technical specifications, and recommendations. You can contact us through this form, by email, or by phone. We respond to all inquiries within a maximum of 24 business hours. For specific inquiries regarding compatibility or operational issues, we will coordinate with our supplier on your behalf.

All our products include a manufacturer's warranty that varies depending on the item (generally between 1 and 3 years). As intermediaries, we handle any warranty claims directly with our supplier on your behalf. Specific warranty details vary by product, so we recommend reviewing the warranty information on each product's page before making your purchase.